There once was a time when I could apply for a job, get an interview, and get hired. Since taking 3 years off regular work to care for my children, I can't even get to an interview. I'm going to school, I know I can do the job better than people who appear more qualified, and I know if I get the chance to talk to someone I'll be able to show them that.
I miss doing support work.
I miss having a regular schedule.
I am going to completely overhaul my resume. It needs it. I am going to keep looking. It just kills me to see the messages come back... "We found people with more experience..." and "it would not be mutually beneficial at this time to interview you..."
At least I have a job, even if it is working as a Cashier at WalMart. And you know what? I do a darned good job of it. I can be proud of my work. Just wish more people realized how it translates into other customer service positions, because really, that's what tech support is.